Good day, everyone,
One of the questions we get asked a lot is ‘how do we access the Order of Precedence section of the Service Portal’. Today I wanted to go over this briefly so everyone has the information they need. This does also apply to any of the menu options on the service portal that have that little ‘grey carrot’ next to the link.
One of the biggest things we have seen is that many people don’t realize that the menu on the Service Portal is an expanding menu. The initial headings (Home, Calendar, etc.) are not all clickable. Some of them have multiple options that you can do, and so their headings expand into a secondary menu. It is this secondary menu that sometimes gets missed.
When you log in to the portal, you should see something like the following image. As an example; to access the Order of Precedence line, there is a down arrow/carrot that you need to click on in order to expand the menu for each section (i.e. Populace, Order of Precedence, Officer Reports, etc.).
On the Award Recommendations line, there is a \/ carrot that you need to click on in order to expand the menu for Award Recommendations. (Conversation continues after image)
Once you click on that arrow/carrot, you will see an expanded menu that can be clicked on. This should then load the section you want (i.e.Order of Precedence, Populace Directory.) in the Service Portal.
This should then load the award recommendations part of the Service Portal. If you already have recommendations that you have made you will see them in the main body of the webpage and be able to scroll through. You can edit them individually. At the top right you will have two links to choose from “Order of Precedence” and “Order of March“.
f for any reason, you are still having trouble with getting this section (or any section with a \/”carrot” to lead, please contact the MK Helpdesk via our main webpage and let us know. We will do our best to assist however we can.
The MK Helpdesk Team.